Shop Policies
/Delivery Information
 
 
 
 
All items come beautifully packaged in a box with ribbon.
 
Each item of jewellery is made individually by hand by myself. Therefore, there may be slight differences to the pieces in the picture.
 
Please let me know if you would like to send an item of jewellery directly to someone as a gift and I'd be happy to include a custom note for you.
 
 
Delivery Information
 
Free UK Delivery!
 
To ensure your jewellery reaches you quickly and safely, Royal Mail's Special Delivery is used for deliveries within the U.K. Your delivery is therefore automatically covered for up to £500.
 
International customers: Please be aware that you may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. 
 
The charge for deliveries outside the U.K. is £10 and delivery times will vary depending on the location. Royal mail aim to deliver to Western Europe within 3 working days. Eastern Europe may take up to 5 days and other countries up to 7 days.
 
 
Returns Policy
 
In the interest of hygiene, as in most stores, earrings can not be returned unless they are faulty.
If you would like an exchange or refund, please return the item within 14 days of purchase. 
 
Please email me at kimlmitchell@live.co.uk as  soon as you decide that you would like a refund or exchange and I can sort this out for you as soon as possible.
 
 
Materials

The jewellery in my store is made by hand (by me) using 925 sterling silver. All materials used are purchased from reputable dealers.
 
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Exhibitions/Stockists
As well as in my online store, you can find my work in various shops and galleries. I currently have work in the following galleries:
 
 
58 St Stephen Street
Edinburgh
EH3 5AL
 

You can find out more about previous exhibitions and events

Here
kimlmitchell@live.co.uk
Edinburgh, Scotland

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