Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
When will I receive my order?
I aim to post every order within 7 days of receiving payment. If you require your purchase sooner, please send me an email when you have placed your order and I will do my best to have it with you as soon as possible.
Are items available in different sizes?
I only list the items which I currently have in stock. However, if you require something in a different size or would like a different length of chain, please send me an email and I can sort this out for you. Likewise if there is something listed as "Out of Stock" please get in touch and I can advise you on a timescale for re-making that specific piece.
How should I clean my silver jewellery?
Sterling silver will eventually tarnish over time. But it will happen much faster when exposed to agents such as perfume, salty air, sun creams, hairspray, chlorine and acidic skin ph. A silver polishing cloth is perfect for freshening it up.
Another way to keep your silver jewellery looking its best is to clean it in warm, mild soapy water using a soft toothbrush. Rinse with water and dry completely with a soft cloth. Do not use this method if your jewellery contains any organic elements or gemstones.
You should never expose silver jewellery to liquid silver cleaner or other harsh chemicals, not even chemicals meant for cleaning jewellery. These may alter the colour of the jewellery and damage any organic stones, such as pearls.
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